Getting Here This setting is accessible by Owner and Manager only! This setting can be accessed from the Settings navigation menu under the Workspace Settings sub-menu item, Teams. In this settings, y...

There are three user roles on the Kaon platform. Different user roles have different levels of access to the workspace they have been invited to. The following are the roles available on the platform ...

Getting Here This module is only accessible by Space Owners & Managers. This module is accessed from the side navigation menu under the menu item Workflows. The Workflows Module is a visual workflow b...

Messages Module The Messages module is where you can view all your conversations with your contacts and interact with them when necessary. You can access this module from the left navigation menu. Rec...

How to get WhatsApp Business with multiple users? You need to connect a WhatsApp Business API account to Kaon. WhatsApp Business API vs WhatsApp Business App are two different products, please do not ...

What is WhatsApp Message Templates? As of now, our WhatsApp API Partners (excluding Chat API) has a timeout period that does not allow sending a message after 24 hours messaging window. This timeout p...

Dynamic variables can be used to personalize outgoing messages. Addressing Contacts personally in Conversations can be a key component of relationship building by making them feel seen and included. T...

360Dialog WhatsApp API is run as a Managed Service. You can request an account here . 360Dialog is an API provider that works directly with WhatsApp. It provides businesses with purchase phone numbers...

1. A local mobile number, ensure to have the SIM and a mobile phone with you while setup. This number would be used for Telegram, Viber and WhatsApp 2. Create a NEW Facebook account for Administrative...