Teams by Administrator Getting Here This setting is accessible by Owner and Manager only! This setting can be accessed from the Settings navigation menu under the Workspace Settings sub-menu item, Teams. In this settings, y... Setup Jun 8, 2022
Access Levels by Administrator There are three user roles on the Kaon platform. Different user roles have different levels of access to the workspace they have been invited to. The following are the roles available on the platform ... Setup Jun 8, 2022
Workflows by Administrator Getting Here This module is only accessible by Space Owners & Managers. This module is accessed from the side navigation menu under the menu item Workflows. The Workflows Module is a visual workflow b... Setup Workflow Jun 7, 2022
Quick Start: Responding to messages by Administrator Messages Module The Messages module is where you can view all your conversations with your contacts and interact with them when necessary. You can access this module from the left navigation menu. Rec... Quick Start Jun 7, 2022
FAQ on WhatsApp Business API by Administrator How to get WhatsApp Business with multiple users? You need to connect a WhatsApp Business API account to Kaon. WhatsApp Business API vs WhatsApp Business App are two different products, please do not ... Channel WhatsApp Jun 7, 2022
WhatsApp Message Templates by Administrator What is WhatsApp Message Templates? As of now, our WhatsApp API Partners (excluding Chat API) has a timeout period that does not allow sending a message after 24 hours messaging window. This timeout p... Setup WhatsApp WhatsApp Message Template Jun 6, 2022
Dynamic Variables by Administrator Dynamic variables can be used to personalize outgoing messages. Addressing Contacts personally in Conversations can be a key component of relationship building by making them feel seen and included. T... Dynamic Variable Jun 6, 2022
360Dialog WhatsApp by Administrator 360Dialog WhatsApp API is run as a Managed Service. You can request an account here . 360Dialog is an API provider that works directly with WhatsApp. It provides businesses with purchase phone numbers... 360Dialog Setup WhatsApp Jun 6, 2022
Pre-Requisite to setup Channels by Administrator 1. A local mobile number, ensure to have the SIM and a mobile phone with you while setup. This number would be used for Telegram, Viber and WhatsApp 2. Create a NEW Facebook account for Administrative... Channel Setup Mar 23, 2022