Contact Import by Administrator Importing Contacts What is Contact Import? Contact import allows you to add and update multiple Contacts on the platform. Contact import is useful for the following reasons: Sync a Contact List to the... Contact Setup Apr 12, 2023
Teams by Administrator Getting Here This setting is accessible by Owner and Manager only! This setting can be accessed from the Settings navigation menu under the Workspace Settings sub-menu item, Teams. In this settings, y... Setup Jun 8, 2022
Access Levels by Administrator There are three user roles on the Kaon platform. Different user roles have different levels of access to the workspace they have been invited to. The following are the roles available on the platform ... Setup Jun 8, 2022
Workflows by Administrator Getting Here This module is only accessible by Space Owners & Managers. This module is accessed from the side navigation menu under the menu item Workflows. The Workflows Module is a visual workflow b... Setup Workflow Jun 7, 2022
WhatsApp Message Templates by Administrator What is WhatsApp Message Templates? As of now, our WhatsApp API Partners (excluding Chat API) has a timeout period that does not allow sending a message after 24 hours messaging window. This timeout p... Setup WhatsApp WhatsApp Message Template Jun 6, 2022
360Dialog WhatsApp by Administrator 360Dialog WhatsApp API is run as a Managed Service. You can request an account here . 360Dialog is an API provider that works directly with WhatsApp. It provides businesses with purchase phone numbers... 360Dialog Setup WhatsApp Jun 6, 2022
Pre-Requisite to setup Channels by Administrator 1. A local mobile number, ensure to have the SIM and a mobile phone with you while setup. This number would be used for Telegram, Viber and WhatsApp 2. Create a NEW Facebook account for Administrative... Channel Setup Mar 23, 2022